Creating User-Friendly Apps: A Guide to Seamless UI/UX Design

Joan Nduka
3 min readDec 18, 2023

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Imagine waking up in the morning, unlocking your phone, eager to use the new app you downloaded the night before.

You input your details, log in, and within seconds, your brain gets confused.

And NO, it’s not because you’re still half asleep.

Its because the app itself is the problem.

Buttons just want to play hide-and-seek so navigating is hard and you’re left wondering, “How on earth does anyone use this app?”

Sadly, this frustrating scenario happens more often than you’d think.

You stumble upon a tech solution, but the “d*mn app” feels like an unsolvable riddle.

It’s not user friendly so rather than stressing your already-tired brain, you toss it aside and move on with your day. Neither figuring it out nor solving your most painful challenges. “What a waste!” you mutter under your breath.

To spare users from such annoyances,

Here are 4 quick and impactful steps to ensure your app resonates with your audience, becomes user-friendly, and positions you as the go-to solution for their problems.

The goal? An app that feels like HOME.

While I could delve into the most obvious rules of website design, like user research, personas, wireframing, usability testing, and the likes, let’s focus on these subtle yet powerful changes that don’t require much but can make all the difference.

  1. Empathy-Driven Design (Walk in Your User’s Shoes).

According to Forrester, companies that make empathy a priority in their design process enjoy a massive 42% boost in customer satisfaction.

Stanford University’s Persuasive Technology Lab also found that throwing in some empathetic design tricks can increase conversion rates by 20% (more happy users).

Lesson? When you use empathy, you get to see things from THE USER’s perspective. Know what they find pleasant and not so pleasant.

By recognizing and understanding their likes, dislikes, pains, and desires, you create more user-friendly experiences that sit perfectly with your audience, helping you build that strong connection.

2. Speak the language of simplicity.

A hack: Try explaining the app like you would to your neighbour right next door.

Keep it simple, break down complex terms, and use analogies to drive home the message.

No jargon, no fluff.

3. Storytelling.

Every creative tells a story and it is through stories that we connect with people.

The idea is to create an experience that carries the user from start to finish smoothly.

Avoid the roadbumps and potholes (tacky & confusing design).

4. Colours and Fonts:

Something you’re already pro at? I know.

I’m just here to reiterate the good stuff.

Every colour and font is responsible for a different type of emotion.

Some colours whisper happy, sad, preppy, etc

As well as fonts that catwalk bold, nerdy, robotic, and luxurious.

Along with emotions and connections, comes the issue of Read-ability.

Simply put, is your content actually readable?

“How easy would it be to spot this colour or font when scrolling?”

E.g

Brand name: Spotify

Design Principle: Simplicity, Personalization, and Accessibility.

Green (the colour) is usually associated with life, nature, etc. and is often referred to as refreshing and tranquil. By using a vibrant green colour in their design, Spotify evokes energy and creativity while seamlessly focusing on music. It’s unique font contributes to brand recognition, enabling listeners recognize this sweet app from miles away, creating that strong emotional connection.

So, the grand scheme goes:

Simplicity, Empathy, Storytelling, Fonts.

  • Simplicity = Leading Actor
  • Empathy = Your Script
  • Storytelling & Colors = Set the Mood
  • Fonts = Perform the Dance.

Designing user-friendly apps shouldn’t just be technical, it should also embrace creativity and speak to the heart of every user.

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Joan Nduka
Joan Nduka

Written by Joan Nduka

I'm a writer who's passionate about crafting stories that inspire and entertain. Currently, I volunteer with Futrwrk to deliver quality blogs.

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